Turn Conflict into Improvement
Skilled leadership sometimes means handling conflict before it impacts your team.
The importance and complexities of health care can create opportunities for conflict and miscommunication. As a leader, you may need to facilitate tough conversations and provide difficult feedback.
Discover how to overcome your discomfort and confidently resolve conflict, so that you are prepared for any situation.
Start Building Your Skills
Time: 12 minutes
Skills: 2 skills
Format: On demand
Building these skills is right for you if
- You tend to avoid conflict because it is uncomfortable.
- You lack courage when addressing conflict in conversation.
- You want to deliver clear feedback during conflict.
Related courses and resources
Relevant Common Language of Leadership competencies
- Acquiring, Assessing, and Deploying Talent
- Creating High-Performing Teams
- Critical Thinking
- Developing Others
- Managing Conflict
- Managing Individuals Differently
- Managing Team Boundaries
- Managing Team Structures, Operations and Processes