Improve Clinic Financial Performance
You have the power to impact revenue and costs in your managed care setting.
Start Building Your Skills
These resources explain the main components of profitability and give you valuable tips for handling what’s within your control.
They were originally developed by Optum California, but they are beneficial to leaders in any Optum managed care setting.
Time
35 minutes
Skills
4 Skills
Format
On demand
Audience
Team leads, supervisors, managers and any leader looking to enhance their leadership skills.
Retain and grow membership
Learn how membership drives the business, plus get tips for attracting new members and supporting current ones.
Time
10 minutes
Drive revenue
Understand the primary types of revenue and their influencing factors. Discover revenue driving actions that you can take at your site.
Time
7 minutes
Manage medical expenses
Dive into a breakdown of institutional and professional medical expenses (MedEx). See how staffing plays a role in the expense equation.
Time
11 minutes
Optimize staffing and reduce overhead
Understand what makes up selling, general and administrative (SG&A) expenses, and what variables you can control at your site.
Time
7 minutes
Building these skills is right for you if
- You want to better understand the value of clinic membership.
- You need to analyze the revenue factors at your site.
- You could benefit from deeper insights into medical and administrative expenses.
Related courses and resources
Communicate Effectively
Make Intentional Decisions
Crunch Data in Excel
Relevant Common Language of Leadership competencies
Managing Team Structures, Operations and Processes
Technical and Functional Skills
Using Performance Measures
Using Resources